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Old 01-13-07, 03:03 PM
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Default Verizon Cell Sucks Vent

I am goin to turn them into the BBB. I have had it. I am sick and tired of there crap. Okay here it is. We had 2 cell phones they got stoeln and we never had insurance on them so we decided to get 2 new phones. This was last the year Nov 2005. Okay we have not used those 2 numbers for a year. Curt called and talked to them and about these 2 lines. I called and talked to them. They said that they would disconnect them and we would not have to pay the fee. than we geta this big freakin bill and I got pissed and so did Curt. They told us that we were told we would have the disconnect fee. We were not told.Curt has been on the phone with them over and over for 1hr and 30 min at a time and they don't return our foloow up calls. Last night Curt called them again and he waited for 1hr and half again. I authorized my hubby to take care of everythin g and laon behold he could.t I was po'd and told them so. They told Curt ygh we can reconnect for 125.00 WTF. Were not stupid we would of never disconneted if we would of have had to pay the discoonect fee. He was pissed we told them that we are goin to Us Celluar and that we will tell everyone how shitty thery treated us. They didn't believe us that we were not informed about anything. I am so mad. We will have new cells in 2 weeks with Us Celluar. Grrrr. I am turning them in.
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Old 01-13-07, 03:28 PM
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I am so sorry Mindy! I hate when cr@p like that happens! What a PITA for you. We have Verizion too and we have never had a problem with them (yet). Hope you can get it all straightened out!
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Old 01-13-07, 03:37 PM
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Ugh, that's ridiculous.
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Old 01-13-07, 04:14 PM
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what a PITA
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Old 01-13-07, 05:42 PM
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